Policies & Terms

Thank you for choosing PrettyStaceFace. Please take a moment to review the following policies to ensure a smooth and professional experience.

Booking, Deposits & Card on File

A non-refundable deposit and a valid card on file are required to secure all appointments.
Your card will only be charged for late cancellations, no-shows, or late arrivals.
The remaining balance is due at the time of service.

Cancellations & Rescheduling

Cancel at least 48 hours before your appointment to avoid charges.
Cancellations within 48 hours will be charged the remaining balance of the service.
One reschedule is allowed with 24 hours’ notice; otherwise, a new deposit is required.

Late Arrivals

A 15-minute grace period is offered. After 15 minutes, a $20 late fee will apply.
After 30 minutes, the appointment will be canceled and the full remaining balance will be charged.

No-Shows

No-shows will be charged the full remaining balance and may be denied future bookings.

Travel & On-Site Services

A $25 base travel fee applies within 20 miles of Perry Hall, MD.
$1.50 per mile for distances beyond 20 miles.
A $20 traffic fee may apply during peak hours (6:30–9:00 AM and 3:30–6:00 PM).
Clients cover parking, tolls, and access fees.
Location changes must be approved by PrettyStaceFace LLC.
A $20 location change fee applies, and requests must be made at least 14 days before the appointment due to scheduling and travel considerations.
Location changes are not guaranteed and may be denied.

Sanitation & Health

All tools and products are sanitized between clients.
If you are experiencing symptoms of illness, please reschedule your appointment.
Clients showing signs of illness may be refused service without a refund.

Photos & Consent

PrettyStaceFace LLC may take before/after photos for portfolio and promotional use.
If you prefer not to be photographed, please let me know in advance.

Payments Accepted

Cash, Zelle, and credit/debit cards accepted.
A processing fee may apply for card payments.

Agreement

By booking, you consent to all PrettyStaceFace policies, including card authorization for cancellations, no-shows, and late arrivals. Thank you for your professionalism and support!